La
Alhambra

Legal Notice

Legal Notice

FIRST.- OWNER OF THE WEBSITE

This web portal belongs to MY TOP TOUR (MNPQ GESTORES TURÍSTICOS, S.L.) with CIF B19650613 and its headquarters, in order to comply with art. 10 of the Law on Information Society Services and Electronic Commerce, in Plaza Bib Rambla s/n – C.P.18.001 Granada, Province of Granada, Spain. This company is registered in the Mercantile Registry of Granada, Volume 1644, Book 0, Folio 38, Sheet GR-50771, entry 1.

https://www.alhambra-entradas.org is owned by MNPQ Gestores Turísticos SL, a wholesale-retail travel agency with C.I.AN-187008-3, which operates under the My Top Tour trademark. We are not the official sale of the Board of the Alhambra and the Generalife, we are a travel agency specialized in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All our prices are packaged or broken down by services.

SECOND.- PURPOSE OF THE WEBSITE

MY TOP TOUR makes information and data (hereinafter CONTENT and/or SERVICES) available to the public (hereinafter user), who accesses www.alhambra-entradas.org (hereinafter WEB), through an informative website. The contents of the website are provided and created by the company itself.

Finally, due to the nature of the Website, it is possible that changes may be modified or included in the content of these Conditions, therefore any user is obliged to access these Conditions every time they access the Website, assuming that they The corresponding conditions that are in force at the time of access will apply.

THIRD.- CORRECT USE OF THE SERVICES

The user undertakes to use the Services diligently, correctly and lawfully and, in particular, by way of example and not limitation, it is strictly prohibited:

use the Services in a manner, for purposes or effects contrary to the law, morality and generally accepted good customs or public order;

reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the Services, unless you have the authorization of the owner of the corresponding rights or it is legally permitted;

carry out any act that may be considered a violation of any intellectual or industrial property rights belonging to MY TOP TOUR or third parties;

use the Services and, in particular, the information of any kind obtained through the Website to send advertising, communications for direct sales purposes or for any other type of commercial purpose, unsolicited messages directed to a plurality of people regardless of its purpose, as well as to market or disclose said information in any way;

The user will be liable for damages of any kind that MY TOP TOUR may suffer, due to non-compliance with any of the obligations set out above as well as any others included in these General Conditions and/or those imposed by Law in relation to the use of the Website.

All minor users must use the Website with the consent of their father, mother or legal guardian, who are responsible for any problem that may occur in purchases and in the use of its services.

MY TOP TOUR will at all times ensure compliance with the current legal system, and will be entitled to interrupt, at its sole discretion, the Service or exclude the user from the Website in the event of alleged commission of any of the crimes or misdemeanors classified by the current Penal Code, or in case of observing any conduct that, in the opinion of MY TOP TOUR, is contrary to these General Conditions or may disturb the proper functioning, image, credibility and/or prestige of MY TOP TOUR

FOURTH.- RULES OF CONDUCT

Users may contact MY TOP TOUR through its customer service as long as they respect this code of conduct:

  1. NO USER MAY PASS AS ANOTHER PERSON OR ORGANIZATION, otherwise they may incur a misdemeanor or crime according to the Penal Code and the Spanish Civil Code.
  2. DISRESPECTFUL AND OFFENSIVE LANGUAGE MAY NOT BE USED. Messages with threats, serious insults or any other type of comment that may offend sensitivity are not admissible. In such case, MY TOP TOUR reserves the right to remove any content that contravenes this condition and exercise the appropriate judicial remedies.
  3. IT IS TOTALLY PROHIBITED to present, quote and recommend companies, or web portals, and in general carry out marketing or spam actions. This type of content will be eliminated along with the accounts that carried out such action and even reported to the Spanish Data Protection Agency.

FIFTH.- ELECTRONIC CONTRACT WITH THE CUSTOMER

Matters relating to electronic client contracting – My Top Tour are reflected in the General Conditions section of this website.

SIXTH.- APPLICABLE LAW AND JURISDICTION

For any interpretative or litigious issues that may arise, Spanish legislation will apply and in the event of controversy, both parties agree to submit, waiving any other jurisdiction that may apply, to the jurisdiction of the Courts and Tribunals of the city of Granada ( Spain).

MNPQ Gestores Turísticos, S.L. has been a beneficiary of the European Regional Development Fund, which aims to improve the use and quality of information and communication technologies and access to them, and thanks to which it has developed the implementation of an ELECTRONIC COMMERCE SOLUTION to improve the competitiveness and productivity of the company. This action has taken place during 2019/20. For this it has been supported by the Tourism Competitiveness Programme of the Granada Chamber of Commerce

European Regional Development Fund. A way of making Europe

https://www.alhambra-entradas.org is owned by MNPQ Gestores Turísticos SL, a wholesale-retail travel agency with C.I.AN-187008-3, which operates under the My Top Tour trademark. We are not the official sale of the Board of the Alhambra and the Generalife, we are a travel agency specialized in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All our prices are packaged or broken down by services.